Privacy Policy, Shipping Policy & Exchange & Return Policy

Information Collection and Use:

    • Medskwik Pharmatech, hereinafter referred to as medskwik.com is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. medskwik.com collects information from our users at several different points on our website.


Membership

    • Your name
    • Your email address
    • Your billing and shipping address
    • Your telephone number
    • The type of credit card you are using if applicable
    • Your credit card number and expiration date, or other form of payment

Order:

    • We request information from the user on our order form when making a purchase. Here, is where a user must provide their contact information, like name and shipping address, and shipping information, like credit card number and expiration date. This information is used for billing purposes and to fill the customer's order. If we have difficulty processing an order, this contact information is used to get in touch with the customer.

Cookies:

    • A cookie is a piece of data stored on the user's hard drive containing information about the user. We use both session and persistent cookies. Usage of a cookie from our site is in no way linked to any personally identifiable information. Cookies enable us to track and target the interests of our users in the aggregate by analyzing popular areas and products to enhance future experiences on our site.

Usage Tracking:

    • Medskwik.com database tracks the traffic throughout our site. This information is used to compile overall statistics and is not recorded at an individual level. This includes IP (internet protocol) addresses, browser type, ISP (internet service provider), referring/exit pages, platform type, date/time stamp, and 'of clicks to analyze trends, administer the site, track user's movement in the aggregate. The statistics help us decide which products and services best serve our members and guests.

Newsletters:

    • If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address to provide communications. Out of respect for our users privacy we provide a way to opt-out of these communications. Please see the choice and opt-out section below. On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send you an email. Generally, users may not opt-out of these communications, though you can deactivate your account. However, these communications are not promotional in nature.

Security:

    • Medskwik.com takes every precaution to protect our users' information. When users submit sensitive information via our website, your information is protected both online and off-line.
    • When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - Secure Socket Layers (SSLs). While on a secure page, such as our order form, a lock icon appears on the bottom of your Web browser. When you are not on a secure page, no lock icon will appear.
    • If we decided to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected. If, however, we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. However, if you have opted out of all communication with the site, or deleted/deactivated your account, then you will not be contacted, nor will your personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our web site notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Shipping Policy:

    • We at Medskwik Pharmatech understand that you would like to receive your products in a timely fashion and in top condition. So, we use our large network of couriers to bring you the best as soon as possible.
    • For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 15 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.
    • Medskwik Pharmatech is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Ayurvedant is in no way responsible for any damage to the order while in transit to the buyer.

Refund and Exchange Policy:

    • If you have received a wrong/damaged product, we can replace this with the exact same item. Goods can only be exchanged if it is returned unused and intact, or by providing proof of damage/ defect.
      Please email us within 24 hours of delivery if you want to apply for an exchange, with relevant proof (photo or documentation) as seen necessary. We will have our customer care and they will contact you as soon as possible. (info@Medskwik.com) We will email you detailed instructions on how to exchange your product once you receive our exchange confirmation.
      Please mention your order number in the mail that you send to us.
      The refund will be processed within 10 business days from the date of cancellation of the product. We cannot accept exchanges on sale items or gift cards.

Cancellation Policy :

    • We only accept cancellations within 24 hours of the order being received.
      In case you need to cancel your order, please write to us at info@medskwik.com with your order details. You can also call us at +91 9510503739

Exchange & Return Policy :

    • At Medskwik Pharmatech, we intend to satisfy our customers with the best shopping experience. We ensure all necessary care is taken when your product is shipped. Thereby, we have formulated safe and easy exchange/return policy to provide our customers with the best.
      Under no circumstances shall we or any other party involved in creating, producing, or distributing the site will be liable for any direct, indirect, incidental, special, or consequential damages for loss of profits, good will, data or other intangible losses that result from the use of or inability of the site.

Exchange/return of products is subjected to the following terms:

    • To return any items, please contact Customer Service at +91 9510503739 or email us at info@medskwik.com Unboxing video is a must for any return request along with the images of the products and box.
      All returned items must be accompanied by a copy of the original receipt, and a return/exchange authorization number.
      We cannot offer exchanges or refunds on any product purchased under a sale.
      For any damaged/product quality complaints please inform our Customer Care within 24 hours of receipt of the product.
      Ayurvedant is not responsible for any damage caused after delivery. Damages due to neglect, improper usage, or wrong application will not be covered; under our Exchange / Returns Policy. If the payment is made by card then we shall reverse the payment and credit the amount to the same card. In case of Cash on Delivery or Bank Deposits as modes of payment, we may request the customer to send their bank details/cancelled cheque for NEFT which may take up to 21 days for the refund. For the return of the product within 7 days from the delivery date, Ayurvedant does not offer pickup of the items, and then customers can return the package by any courier service of their choice. The products will be accepted only if the products are returned in unused state, with original packaging, in undamaged condition, and within 7 working days from the date of delivery You hereby acknowledge that this policy shall apply site wide.